Leading Through C.H.A.O.S.: Finding Calm Amid Retail’s Greatest Challenges
Every day you walk in with a plan. Retail doesn’t care.
Staffing gaps, surprise directives, upset customers — the chaos is real, and most leadership training skips right over it. This masterclass doesn’t.
Kit Campoy spent two decades leading retail teams through the unpredictable. She built the C.H.A.O.S. Framework so you can stop reacting and start leading with confidence — no matter what the day throws at you.