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Take the Stress Out of Schedule Writing
Kit Campoy KitCampoy.com Retail Renegades People-First Leadership Photo by Photo by Anna Shvets on Pexels The store was busy. I looked toward the front door again. More customers were strolling in. Ugh, why? It was Monday, late morning. What was I missing? Why were kids out of school? A group of twelve-year-olds came up to…
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Burnout is Making You Bad at Your Job in Ways You May Not Realize
A decade ago, when I was an operations department manager for a very high volume, high-profile building with a considerable staff, I went through a version of burnout. I was working 55+ hours a week, which feels like 80 when you work in a physically intense environment like retail. I would be scheduled for a…
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The Shocking Thing I Said to a Tech Founder
Sometimes I can’t help what comes out of my mouth. Sometimes when you talk to me, you get an unfiltered shot of truth. Just like taking a shot of tequila, but there’s no lime after. A lot of it is my personality, but it’s also having to navigate the corporate world for over twenty years.…
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Join Me in The Break Room
Are you a retail leader? Do you feel alone in what you do? Maybe you want to avoid bothering your boss. She looks busy. Perhaps you don’t want to reach out with that question because you fear you’ll look a certain way. So many of us feel like this. It’s the nature of the business…
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Put the Frontline First. I Mean it.
Put the Frontline First. I Mean it. In 2020, the frontline workers heard that they mattered and were shown appreciation for keeping economies from falling apart. That changed quickly. Everyone shifted into reverse once the world began to open the tiniest bit. “Oh, yes. We do appreciate you. But we’d like to go back to…
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I Helped My Company Survive a Global Pandemic. I Got a Bag of Chips.
I Helped My Company Survive a Global Pandemic. I Got a Bag of Chips. There it was on the break table propped open. A large, colorful cardboard box. Small, snack-size baggies strewn about. I walked past it a dozen times before I bothered to ask what it was. Finally, another manager told me. “That’s our…
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Three Easy Ways to Show Empathy as a Leader
Three Easy Ways to Show Empathy as a Leader Leading a team of young people is unbelievably fun, but it has its quirks. When you get 50 people together on a team, you still have to treat them as individuals and listen to their needs. Most of the people I lead are from different generations.…