Tech won't save you.
Your people might.

6.2 M

Annual Impressions

Kit at Gotham Studios in NYC getting ready to record the Endless Aisle Podcast
Kit speaking on a panel
Kit and Tony Drocton at a Hammitt store celebration.

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Work with Kit

Speaking & Panels

Bring The Voice of the Frontline to Your Next Event

I’m available for conference panels, webinars, podcast appearances, and moderated discussions on frontline leadership,
retail technology, and the retention crisis in retail.

Past appearances: Endless Aisle Live, New York (NewStore), webinars with Zipline, Legion, RCS

Press Play.
Retail Unfiltered: This or That?
Substack LIVE! with Steve Worthy. 
What making quick decisions on a retail floor really looks like. 

Run time 1:00

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Writing That Moves Your Industry Forward

Your brand has a point of view. I help you express it with authority.

I write articles and e-books for companies that want to lead the conversation on frontline leadership, retention, and the human side of retail. Every piece draws on decades of floor-level experience to give your brand real credibility with the people actually doing the work.

If you need original thought leadership for your blog, an industry publication, or a practical guide your teams and clients can use immediately — that’s what I do.

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Leadership Training

Your frontline managers are the most underleveraged asset in your business. Give them the right tools and they’ll reduce turnover, unite their teams, and drive results.

The Frontline Leadership Workshop is built around one question: what kind of leader are you? Your managers will learn the four leadership styles, identify their own, and walk away knowing how to flex their approach depending on who’s in front of them. More flexible managers build more cohesive, productive teams.

This is what I practiced in my own stores.

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