​ Kit Campoy

​ KitCampoy.com

Retail Renegades People-First Leadership ​

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Photo by Brooke Cagle on Unsplash​

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“Working in retail is a starter job.”

“It’s what you do before a real career.”

“Anyone can get that job.”

How many times have you heard that? A lot, right?

Yeah, people who have never worked retail sure do have a lot of opinions about what it’s like to work retail.

Sometimes, executives at the corporate offices don’t even really know what it’s like to run a brick-and-mortar location.

Let me share this with you.

I did a quick Google search for a store manager job description.

Here it is.

Responsibilities:

‣ Recruiting, training, supervising, and reviewing staff
‣ Managing budgets
‣ Maintaining statistical and financial records

(still going)

‣ Dealing with customer queries and complaints
‣ Overseeing pricing and stock control
‣ Maximizing profitability and setting/meeting sales targets, including motivating staff to do so

(there’s more…)

‣ Ensuring compliance with health and safety legislation
‣ Preparing promotional materials and displays
‣ Liaising with head office.

And skills?

Enthusiasm
Excellent IT skills
Numerical skills

(yep)

Verbal communication skills
Team-working skills
Organizational skills

(that’s right)

Resourcefulness
Confidence
Commercial awareness

Being a store leader is like handling ten jobs at once. You have to get good at everything because you’re it.

You only see your boss once a month – maybe.

Communication could be sporadic.

Retail leaders have to rely on themselves and their leadership teams to do pretty much everything.

That is why, my friend, everyone should work retail at some point in their lives.

Working on a sales floor will give you skills to take to any other profession, even if it’s not in a leadership position.

Learning how to help different people with unique situations will make you shine in any career and give you an edge over someone without the experience.

Even if you only work in retail for a year, you’ll be ahead of anyone who didn’t.

Seriously.

I could not have become a solo entrepreneur without my retail background.

No way.

If you work in retail, take a moment to reflect on all you do.

You’re an entrepreneur in your own right.

You run a business and lead a team.

You can do anything.

A-NY-THING.

Stay rad, and know that I’m cheering you on every step of the way.

Kit.

Updates

I’ve been working on this newsletter a lot lately.

It’s becoming something really cool, so stay tuned!

I’ll be able to share more soon.

In the meantime, hit reply and let me know what’s on your mind.

✌🏼

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PS –
​You can still grab BOTH of my resources for retail leaders and score 20% off.

I ran a promo but haven’t turned it off yet. Get How to Write a Kick-Ass Schedule in 60 Minutes and add How to Ace Your Next Corporate Visit in the checkout screen for a discount.

Get them now. 🤩

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Resources for Retail Leaders

When you sit down to write your schedule, are you sifting through text messages, post-it notes, and scraps of paper?

STOP. You don’t need to anymore. Ditch all that extra work.

This short, six-page guide gives you ALL my best tips for writing a fantastic schedule – FAST.

How to Write a Kick-Ass Schedule in 60 Minutes.

Stop guessing. Stop the trial and error.

I’ve walked into eleven new buildings and had to lead.
I’ve written thousands of schedules.
I know what works. Now, you do, too.

These are my best practices for planning and building your schedule in blocks.
No matter what software you use, these tips will totally help.

Get it now and get your time back.

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The Retail Leader’s Field Guide: How to Run a Kick-Ass Store Where Everyone Wants to Work ✓ Save time. ✓ Reduce stress. ✓ Improve communication. ✓ Further your career. ​ Get it Now!

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Work With Me

I write about retail, keeping the frontline in focus.

Content Writer | Content Advisor | Voice of the Frontline

“ There are writers and then there’s Kit ​ — Client review, 2023