You Might Need More Tech;
You Absolutely Need to Invest in Humans.

High frontline turnover and underdeveloped leaders aren’t just HR challenges, they’re profit drains.

The real question isn’t what it costs to work with me, but what it’s costing you not to.

6.2 M

Annual Impressions

29K+

Followers on LinkedIn

Let’s Team Up

Speaking Engagements

Bring The Voice of the Frontline to Your Stage

Hosting an event, webinar, or panel discussion? You need more than a speaker; you need a voice with a unique point of view. You need someone who has lived the realities of the retail frontline.

I challenge the status quo and deliver real-world truths with a clear path forward.

My presentations—be it a podcast, panel, webinar, or fireside chat—aim to inspire critical thinking and drive conversations. What if the key to your business were the people on the ground? What could you achieve?

I passionately advocate for the people who drive up to 80% of your revenue. My message emphasizes the value of investing in your frontline. This people-first approach reduces turnover, cuts costs, and creates a bench of leaders for the future.

Press Play.
Retail Unfiltered
Substack LIVE! with Steve Worthy. Why you shouldn’t gatekeep information. 👀

Run time 1:34

Need a panel or podcast guest?

Let’s talk.

Thought Leadership & Strategic Insight

Beyond the Stage.
Writing. Deep Dives. Partnerships.

As The Voice of the Frontline, I don’t just share my truth; I help you express yours with authority and impact.

Leverage my 24 years of leadership experience combined with 6 years of writing.

Empower your organization with my strategic thought leadership and writing services.

What it is: You need content that stands out, shakes up industry norms, and shows your brand as a leader in your industry. I write original, insightful articles that hold your reader’s attention. Looking for leadership content or an analysis for your blog, industry publication, or internal use? I got you.

Each piece draws on my thousands of hours of expertise. Decades of retail experience and a quest for better solutions for frontline teams shape my writing.

What’s in it for you:

  • Unmatched Authenticity: Get content from someone who has lived retail. This gives your brand great credibility.
  • Resonate & Engage: Articles that address the challenges and successes of retail leaders in the field. Spark real involvement and discussion.
  • Position Your Brand: Show your company as a leader that offers tangible solutions. Attract talent and clients who care about people.

Ideal For: Companies aiming to publish impactful articles, share insights in industry journals, or enhance their internal thought leadership.

Investment: Blog posts begin at USD $1,200.

Thought Leadership Articles begin at USD $2,000.

2. Practical E-books & Guides

What it is: Just like my book, The Retail Leader’s Field Guide, I create practical e-books and guides for your needs. These resources give your audience, including internal teams and external clients, practical steps to tackle specific challenges. Topics include effective communication, leadership development, and retention strategies.

What’s in it for you:

  • Tangible Value & Lead Generation: Build valuable resources that teach, show your expertise, and attract leads.
  • Empower Your Teams: Give your managers tools and insights they can use right away. Boost their skills and help them build cohesive, dedicated teams.
  • Accelerated Results: Reduce turnover, improve operations, and build a leadership team with strong emotional intelligence and business acumen.

Ideal For: Companies that want to create training manuals, client guides, or educational content.

Investment: E-books & Guides begin at USD $5,000.

Need fresh content, e-book, or guide?

Let’s talk.

Leadership Training

You need frontline leaders who can manage a never-ending task list and provide outstanding customer service. You also want them to inspire their teams.

But how can you inspire when you don’t understand your own blind spots? When you don’t understand the type of leader you are?

Leaders who can navigate chaos, build cohesive teams, and drive your business forward seem hard to find. They’re out there; they just need training.

My leadership training equips your frontline leaders with the practical skills they need to reduce turnover and cultivate a resilient leadership bench for the future.

This isn’t theory; it’s real-world development that I have practiced in my stores and seen outstanding results.

Frontline Leadership Workshop: Leadership styles

Interactive, immersive session for groups of your retail leaders. We cover my favorite topic – Leadership Styles.

Learn the 4 different leadership styles, identify your own, and learn how to work with the other styles. When I taught this to my teams, it was the most impactful and most-loved training.

These training sessions give your leaders a deeper understanding of who they are and how to lead people with different leadership styles. These simple strategies will build more flexible, united, and productive teams.

Investment: 2 hour, in-person workshops begin at USD $6,000

Need a workshop for your leaders?

Let’s talk.

Let`s Talk

Contact Me

Want to chat through something you don’t see offered here? Drop me a message and I will email you.

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