Theory is great — but when you’re in the field, sometimes you just need someone to tell you what works.
That’s this book.
After 25 years on the retail floor, I wrote the practical guide I wish I’d had when I first got my store keys — actionable advice for the leaders actually running the floor.
“Many leadership books are written big picture…when you’re talking about real life, sometimes you need to cut through all the philosophies and just have someone tell you, ‘here’s what will work.’ She has done that in this book.” – MH, Store Leader
Nailed It.
I wish I would’ve had this book 20+ years ago when I was starting out. Many leadership books are written big picture, which is great when you’re talking about leadership theories but when you’re talking about real life, sometimes you need to cut through all the philosophies and just have someone tell you here’s what will work and she has done that in this book. Great job.
“A must read for retail managers”
“This book ensures you never forget the “people” as a people leader.
Kit reminds us time and time again just how important it is to lead people first. You can feel her passion and pride for the retail store in every page you turn. Can’t wait to read more of her work.
“Love the voice. Love the advice. Love the writing.”
“Though positioned for retail leaders, this book is something we should all read as life is a people game and Kit’s advice and experience navigating every type of situation and personality type can benefit us all. Highly recommend this quick yet actionable read.”
“Not simply for retail folks”
“Campoy has given businesses of all shapes a roadmap for influence — not simply retail.
I’ve already begun practicing some of her expert advice in my nonprofit work. The personal stories of success and struggle bring this book down to earth, meeting you right where you are.
Managers and leaders, this IS your field guide.”
How to Run a Kick-Ass Store Where Everyone Wants to Work
Put It Into Practice.
The Retail Leader’s Field Guide Workbook is the hands-on companion to the book. Work through each chapter with summaries, reflection questions, and Leadership in Action activities.